Tuas Power will send a redemption email to customers. Customers can open the URL in redemption email to retrieve their e-vouchers. Customers will see this webpage when they open the URL. The webpage can also be printed out to be used physically.
The e-voucher includes a QR code that can be scanned at store checkout and a voucher code to be redeemed online.
The e-voucher can be drawn multiple times until the balance runs out or until expiry. Only the total transaction amount can be deducted from the e-voucher; customers cannot choose the specific value to be deducted.
If the balance is below the transaction amount, the e-voucher can be used, and the remaining balance can be paid via other payment methods.
To read more, customers may visit the following link: https://help.fairprice.com.sg/hc/en-us/articles/9514776429849-What-are-FairPrice-Group-E-Gift-Vouchers-and-how-to-redeem-them-
The e-vouchers are accepted at the below outlets:
To read the full list of Terms & Conditions, please visit the following link:
Customers may open up the e-voucher URL and the balance can be viewed there.
To read more, customers may visit the following link: https://help.fairprice.com.sg/hc/en-us/articles/11503596963737-How-do-I-check-the-balance-value-of-E-Gift-Vouchers-
You can find your past redemptions by opening up the e-voucher URL that you own and select “Transaction History”.
To learn more, simply click on the link below.
The expiry date for FairPrice e-vouchers can be found on the e-voucher itself, below the QR code. The validity of the e-vouchers is 1 year only based on the voucher generated date.
Customers can learn more by visiting the following link: https://help.fairprice.com.sg/hc/en-us/articles/9515253228057-What-is-the-validity-of-E-Gift-Vouchers-
Yes, multiple FairPrice e-vouchers can be used in a single transaction.
To find out more, customers may visit the following website: https://help.fairprice.com.sg/hc/en-us/articles/11503872770585-Can-multiple-E-Gift-Vouchers-be-used-together-
Yes, they can be used together with the other vouchers or promo codes. During payment processing, the vouchers or promo codes will be used first and then the e-voucher will be applied to the remaining amount.
For more information, customers can visit the following links to find out more: https://help.fairprice.com.sg/hc/en-us/articles/11504103925145-Can-the-E-Gift-Voucher-be-used-together-with-FairPrice-Group-Gift-Vouchers-and-or-Gift-Cards-
Only the total transaction amount can be deducted from the e-voucher; customers cannot choose the specific value to be deducted.
If the transaction amount is more than the e-vouchers available, the e-voucher can be used first and the remaining balance can be paid via other payment methods.
No, can open the URL in the redemption email or SMS to retrieve their e-vouchers via a webpage when they open the URL. The e-vouchers can be redeemed by the webpage, or it can be printed out to be used physically.
For more details, customers can visit the following link to learn more: