The e-voucher includes a QR code that can be scanned at store checkout and a voucher code to be redeemed online.

The e-voucher can be drawn multiple times until the balance runs out or until expiry. Only the total transaction amount can be deducted from the e-voucher; customers cannot choose the specific value to be deducted.

If the balance is below the transaction amount, the e-voucher can be used, and the remaining balance can be paid via other payment methods.

To read more, customers may visit the following link: https://help.fairprice.com.sg/hc/en-us/articles/9514776429849-What-are-FairPrice-Group-E-Gift-Vouchers-and-how-to-redeem-them-

The e-vouchers are accepted at the below outlets:

• FairPrice Supermarkets
• FairPrice Xtra
• FairPrice Finest
• FairPrice Shop
• FairPrice Online
• Warehouse Club
• Unity Pharmacy (except Changi Airport)

• The e-vouchers are expressed in Singapore dollars.
• Not valid for purchase of lottery products.
• Not valid for purchase at Unity Changi Airport.
• Not valid for redemption at Cheers and FairPrice Xpress outlets.
• Not-exchangeable for cash and/or gift vouchers.
• Non-refundable and/or non- exchangeable in event of loss, theft or damage.
• Unused amount/value are not refundable
• Non-renewable upon expiry, the expiry date stated is final.
• Not valid for checkout via Scan & Go.
• E-voucher does not offset service and delivery fees on FairPrice Online orders.

To read the full list of Terms & Conditions, please visit the following link:
https://help.fairprice.com.sg/hc/en-us/articles/9729943297689-Terms-Conditions-of-Sale-of-E-Gift-Voucher-

Customers may open up the e-voucher URL and the balance can be viewed there.

To read more, customers may visit the following link: https://help.fairprice.com.sg/hc/en-us/articles/11503596963737-How-do-I-check-the-balance-value-of-E-Gift-Vouchers-

You can find your past redemptions by opening up the e-voucher URL that you own and select “Transaction History”.

To learn more, simply click on the link below.
https://help.fairprice.com.sg/hc/en-us/articles/11503845893785-I-would-like-to-verify-the-use-of-E-Gift-Vouchers-Where-can-I-find-the-past-redemptions-

The expiry date for FairPrice e-vouchers can be found on the e-voucher itself, below the QR code. The validity of the e-vouchers is 1 year only based on the voucher generated date.

Customers can learn more by visiting the following link: https://help.fairprice.com.sg/hc/en-us/articles/9515253228057-What-is-the-validity-of-E-Gift-Vouchers-

Yes, multiple FairPrice e-vouchers can be used in a single transaction.

To find out more, customers may visit the following website: https://help.fairprice.com.sg/hc/en-us/articles/11503872770585-Can-multiple-E-Gift-Vouchers-be-used-together-

Yes, they can be used together with the other vouchers or promo codes. During payment processing, the vouchers or promo codes will be used first and then the e-voucher will be applied to the remaining amount.

For more information, customers can visit the following links to find out more: https://help.fairprice.com.sg/hc/en-us/articles/11504103925145-Can-the-E-Gift-Voucher-be-used-together-with-FairPrice-Group-Gift-Vouchers-and-or-Gift-Cards-

https://help.fairprice.com.sg/hc/en-us/articles/11504050058009-Can-the-E-Gift-Voucher-be-used-together-with-promo-codes-for-online-purchase-

Only the total transaction amount can be deducted from the e-voucher; customers cannot choose the specific value to be deducted.

If the transaction amount is more than the e-vouchers available, the e-voucher can be used first and the remaining balance can be paid via other payment methods.

No, can open the URL in the redemption email or SMS to retrieve their e-vouchers via a webpage when they open the URL. The e-vouchers can be redeemed by the webpage, or it can be printed out to be used physically.

For more details, customers can visit the following link to learn more:

https://help.fairprice.com.sg/hc/en-us/articles/11504316713753-Does-the-recipient-need-to-download-the-FairPrice-Group-app-to-use-the-E-Gift-Voucher-